Enterprise Services / Enhancement & Maintenance

Radiant has significant experience in providing application software maintenance and enhancement services, including request based software maintenance services, and enhancement services for third party products.

Offshore Delivery Model:
Our software application maintenance and support teams follow a proven offshore delivery model and world-class software development processes. We work as a virtual extension of our client's team by quickly adopting their methodologies and setting up protocols to ensure seamless multi-site product development, application management and support.
We provide varied levels of support and enhancement ranging from handling initial service desk queries and correcting application errors, to preventative maintenance.

Software Enhancement services:
We help you to integrate latest technologies into your applications at minimum possible costs. Regular reports keep you up-to-date on the progress and value added to your application.

We help you to enhance your applications by ensuring that you have access to the functionality that you require to keep pace with your changing business requirements.

Preventive Maintenance:
Our team will take preventive software maintenance to eliminate possible errors that can arise in your application. This is done by doing regular and extensive testing on your application.

Technical Support:
We have a dedicated Technical Support and Maintenance team who will provide 24/7 on-demand live support for your applications. Just notify our team with the issues in your application and they will work on resolving the issue immediately. We provide support through live chat, Phone, SMS, Emails and Fax, whichever is convenient to you.

We follow world class strategy for application management services. We provide a wide array of software maintenance and enhancement services that helps manage the resources of our clients to ensure high availability and performance for their business applications.